Booking your limo with Nero Limo is easy and convenient. You can reserve your ride online anytime through our simple booking form. Alternatively, feel free to call us during business hours, and our team will assist you with your reservation and answer any questions you may have.

To make a reservation, you can book online through our website, call or text our customer service team at +1 844 787 4567, or email us at info@nerolimo.com. We recommend booking in advance, especially for special events or peak times, to ensure availability.

Your deposit is applied towards the total cost of your service. However, if there are any damages or additional charges incurred during your trip, these will be discussed with you, and adjustments may be made accordingly.

Yes, if you need to adjust your pick-up or drop-off location, please contact us or inform the driver as soon as possible. Please note that changes may incur additional charges. We’ll notify you of any extra costs once the changes are confirmed.

If you wish to extend your rental, simply speak to your driver as soon as possible. If there are no subsequent bookings, we’ll do our best to accommodate your request. We aim to provide the utmost flexibility and convenience for our clients.

Your driver will be waiting for you holding a sign with your first and last name, as specified during the booking process.

1. At the airport: After clearing passport control and collecting your baggage, your driver will meet you at the exit of the arrivals area.

2. At a hotel: The driver will be waiting for you in the hotel lobby.

We understand that plans can change. If you need to cancel, we offer a full refund for cancellations made at least 24 hours before your scheduled service. Cancellations made within 24 hours may incur a cancellation fee.

To ensure availability, we recommend booking as early as possible, particularly for special events and peak periods. For standard services like airport transfers or corporate transportation, booking at least 24 hours in advance is typically sufficient.

We accept all major credit cards, including Visa, MasterCard, American Express, and Discover. Additionally, payments can be made via PayPal or direct bank transfer. Payment details will be confirmed during the booking process.

Absolutely! We offer a range of amenities to enhance your travel experience. Whether it’s Wi-Fi, refreshments, or custom decorations for a special event, simply let us know your preferences during the booking process. We’ll do our best to accommodate your requests and ensure a memorable journey.

Yes, we provide child seats upon request. Please specify the need for a child seat and the child’s age/size when making your reservation, and we will ensure the appropriate seat is ready for your ride.

– All rates are confirmed at the time of booking but may be subject to change in cases of clerical errors or special requests.
– Payments are accepted via Visa, Mastercard, American Express, and Discover. Additionally, PayPal and direct bank transfers are available as payment methods.
– For special bookings such as weddings or graduations, a non-refundable 25% deposit is required at the time of booking. The remaining balance will be charged one week before the event.
– An automatic 20% gratuity will be added to the total amount unless otherwise arranged in advance.