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Seamless online booking with competitive and transparent pricing.

Frequently Asked Questions

Booking with Nero Limo is straightforward. Visit our online reservation page, and follow the following steps:

Step 1: Select your preferred service such as any Toronto Airport Drop off, Pick-up, Point to Point or Hourly limo service.

Step 2: Enter your trip details in the form provided—date, time, pickup and drop-off locations.

Step 3: Choose your desired vehicle for the chauffeured service.

Step 4: Enter Contact and Payment Details followed by the invoicing options (Pay now or Pay Later) and confirm your booking.

Once completed, you’ll receive a confirmation email with your reservation details.

No, creating an account is not required. You can book a limo by following the steps in the first question. However, signing up can make future bookings faster and allow you to track your reservations easily.

To book a limo, we’ll need your pickup and drop-off locations, date and time, service type (airport limo, one-way, round-trip, hourly or point to point), preferred vehicle, and contact details. If you have any special requests, such as extra stops or child seats, please include them in the booking form.

Yes, you can modify or cancel your reservation. Please note our cancellation policy: Full refunds are available if canceled at least 8 hours before your pickup time, and a 50% refund is provided for cancellations made within 6 hours. Modifications depend on availability—contact our support team as soon as possible to request changes at +1 (844)787-4567.

After completing your reservation, you will receive a confirmation email with all the details of your trip followed by a phone call by one of our representative. If you don’t see the email in your inbox, check your spam folder. If you still haven’t received it, reach out to our customer support team for assistance at +1 (844)787-4567 or email us at info@nerolimo.com.

No, there are no extra charges for using our online booking system. The price you see at checkout includes all applicable fees. Any additional charges, such as parking fees or tolls, will be clearly communicated before your trip.

Yes, you can schedule a round-trip ride when booking online. Simply select the round-trip option and enter the details for both your outbound and return journey. This ensures stress free travel without needing to book separately.

Nero Limo offers a range of luxury vehicles, including executive sedans, luxury SUVs, and luxury sedans. Whether you need a professional black car for business travel or a luxury SUV for group transportation to the airport, we have the right option for you.

Yes, we offer the flexibility to include multiple stops in your reservation. When booking, simply enter your additional stops along with the estimated wait time at each location. If you need to make changes after booking, contact our support team, and we’ll do our best to accommodate your request.

If you encounter any issues while booking, try refreshing the page or clearing your browser’s cache and cookies. If the problem persists, contact our customer service team, and we’ll assist you with completing your reservation. You can also book by phone +1(844)787-4567 or email info@nerolimo.com